Privacy Policies
Last Updated: [18-01-2025]
Welcome to Neel Foods ! We aim to provide a seamless shopping experience. Please read our shipping policy carefully to understand the terms of delivery for your tech products.
1. Shipping Coverage
- Serviceable Areas: We currently ship only within India, with primary focus on Karnataka.
- For locations outside Karnataka, shipping availability will be determined at checkout.
2. Shipping Methods and Costs
Standard Shipping (Within Karnataka):
- Delivery Time: 3–5 business days
- Cost: ₹50 for orders below ₹500.
- Free for orders above ₹500.
Expedited Shipping (Within Karnataka):
- Delivery Time: 1–3 business days.
- Cost: ₹150 flat rate.
Shipping Outside Karnataka:
- Delivery Time: 10–15 business days.
- Cost: Calculated based on weight and location at checkout.
3. Shipping Partners
We collaborate with trusted courier services such as [e.g., Delhivery, Blue Dart, DTDC] to ensure safe and timely delivery.
4. Tracking Your Order
- Once your order is shipped, a tracking ID will be shared via email or SMS.
- You can track your order on the courier partner's website.
5. Custom Shipping Prices
- For bulk or custom orders, please contact us at contact@neelfoods.com or +91 99024 80534
- Custom pricing may apply based on product weight, dimensions, and destination.
6. Delivery Issues
- Delays: While we strive for timely deliveries, unforeseen circumstances like weather, strikes, or holidays may cause delays.
- Failed Deliveries: If delivery is unsuccessful due to incorrect address or unavailability, the package will be returned to us. Reshipping charges may apply.
7. Return to Sender (RTS)
If the package is returned to us due to incorrect address or refusal to accept delivery, customers will be contacted for reshipping arrangements.
10. Contact Us
For any shipping-related queries, feel free to reach out:
- Email: contact@neelfoods.com
- Phone: +91 99024 80534
- Address: 123, 5th cross Venkatadri Lake View, 56010, behind Hosa Road, Parappana Agrahara, Bengaluru, Karnataka 560100
- Thank you for shopping with Digitalspace Store We value your trust and strive to deliver excellence.