Effective Date : [17-01-2025]
Welcome to Neel Foods (www.neelfoods.com). By accessing or using our website [www.neelfoods.com] and purchasing products or services through our WooCommerce platform, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.
1. Pricing Transparency
- All product prices displayed on the website are in Indian Rupees (INR) and inclusive of all applicable taxes, including GST (Goods and Services Tax).
- The price breakdown (product price + applicable taxes) will be clearly mentioned on the product page and during the checkout process.
- We reserve the right to update or modify these Terms at any time. Continued use of the Site constitutes your acceptance of any changes.
2. Currency
- Prices are quoted in Indian Rupees (INR) only.
- Payments made through foreign currencies will be converted as per the current exchange rates, and any additional fees will be borne by the customer.
3. Discounts and Offers
- Discounts, promotional offers, and coupon codes, if applicable, are subject to their specific terms and conditions.
- Discounts will be clearly displayed alongside the original price, with the effective price prominently highlighted.
- Misuse of coupons or offers will result in cancellation of the order as per our discretion.
4. Price Revisions
- Prices are subject to change without prior notice, but revisions will not affect confirmed orders.
- Prices may vary based on factors such as supply chain fluctuations, taxation changes, or promotional campaigns.
5. GST and Other Taxes
- Tech products are taxed as per the GST slab applicable in Karnataka and across India.
- Example: Laptops and mobile phones generally attract 18% GST. Accessories may attract 12% or 28%, depending on their category.
- Tax amounts will be clearly mentioned in the invoice provided post-purchase.
6. Delivery Charges
- Delivery charges, if any, will be displayed at the checkout stage.
- Free delivery may apply to orders exceeding a specific value, as per ongoing promotions.
7. Errors and Omissions
- In case of any pricing errors due to typographical mistakes or system glitches:
- The customer will be informed at the earliest.
- The order may be canceled or modified based on customer consent.
8. Refunds and Returns
- Refunds for returned products will be processed at the purchase price (inclusive of taxes but excluding delivery charges, if applicable).
- In case of discounts or partial payments, the refund will be calculated proportionately.
9. Price Comparisons and Matching
- We do not guarantee price matching with other online or offline retailers.
- However, we aim to offer competitive pricing while ensuring product authenticity and quality.
10. Compliance with Karnataka Consumer Protection Laws
- Our pricing complies with the Consumer Protection Act, 2019, ensuring fair trade practices and transparency.
- Any disputes related to pricing will be resolved under Karnataka jurisdiction.
11. Contact Us
For any pricing-related queries or concerns, customers can reach us at:
- Email: contact@neelfoods.com
- Phone: +91 99024 80534
- Address: 123, 5th cross Venkatadri Lake View, 56010, behind Hosa Road, Parappana Agrahara, Bengaluru, Karnataka 560100
12. Amendments to Policy
This pricing policy may be updated periodically to comply with regulatory changes or business needs. The revised policy will be published on the website with the latest effective date.
- Email: contact@neelfoods.com
- Phone: +91 99024 80534
- Address: 123, 5th cross Venkatadri Lake View, 56010, behind Hosa Road, Parappana Agrahara, Bengaluru, Karnataka 560100
- By continuing to use our Site, you acknowledge that you have read, understood, and agree to these Pricing Policy.